Need Help?
You’re in the Right Place. Reach out to us. We’re here to assist you and answer your queries.
Contact Us
Find our contact details and get in touch with our team for any assistance or inquiries.
1 The Avenue, Norwood, Johannesburg 2192
Mon – Fri 8am – 5pm
Send Us a Message
Use the form below to reach out to us. We’ll get back to you as soon as possible.
Frequently Asked Questions
Here are some of the most common questions we get once people are signed up or thinking of signing up.
Head to our online store or Start My Business page. Choose your package, fill in the short form, and we’ll take it from there. You’ll get updates by email and WhatsApp — no stress.
Yes! You can upgrade, swap, or add services anytime. If you’re not sure what you need next, we’ll help you build a growth plan that suits your goals.
You can reach us by:
Live Chat (bottom-right of your screen)
WhatsApp: Click to Chat
Email: hello@startuphero.co.za
Phone: 011-087-6360
We’re online Monday–Friday, 9am–5pm (SAST).
Yes. All services come with invoices, confirmations, and official documentation — including CIPC certificates, tax numbers, share certificates, and more.
Yes — we take security seriously. Your data is encrypted, stored securely, and never shared without your consent. We’re POPIA compliant and only work with trusted partners.
Definitely! We serve clients across Africa, the UK, and even the US. As long as your business is based in South Africa (or plans to be), we can help — 100% remotely.