📜 Terms & Conditions
Effective Date: 2025-06-29
Welcome to StartupHero. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
1. Use of Site
You agree to use this website only for lawful purposes. You must not use the Site in a way that may damage the reputation of StartupHero or disrupt other users’ access.
2. Services
We provide business setup, branding, technology, consulting, and automation services. Specific service terms may be outlined in separate proposals or contracts.
3. Payments
- All pricing is listed in ZAR unless otherwise noted
- 50% deposit required for project initiation unless stated otherwise
- Final payment due upon completion
- Monthly services are billed in advance
4. Cancellations & Refunds
- Monthly services can be cancelled with 30 days’ written notice
- Deposits are non-refundable once work has begun
- Refunds are considered at our discretion for unused services
5. Intellectual Property
All content on this Site, including branding, images, and text, is the property of StartupHero unless otherwise stated. Unauthorized use is prohibited.
6. Limitation of Liability
We strive to provide accurate and reliable information and services. However, we do not guarantee uninterrupted or error-free service. StartupHero shall not be liable for any indirect, incidental, or consequential damages.
7. Privacy
Your use of this Site is also governed by our Privacy Policy.
8. Governing Law
These Terms are governed by South African law. Any disputes will be subject to the exclusive jurisdiction of the courts of South Africa.
9. Contact Information
If you have any questions about these Terms, please contact us:
- Email: hello@startuphero.co.za
- Phone: +27 11 087 6360
- Address: 1 The Avenue, Norwood, Johannesburg, Gauteng 2192, South Africa
By using our services or accessing our Site, you acknowledge that you have read and agree to these policies.
🍪 Cookies Policy
Effective Date: 2025-06-29
This Cookies Policy explains how StartupHero (“we”, “us”, or “our”) uses cookies and similar technologies when you visit our website [startuphero.co.za] (“Site”).
1. What Are Cookies?
Cookies are small text files stored on your browser or device by websites, apps, online media, and advertisements. They allow the Site to recognize your browser and remember information such as user preferences.
2. How We Use Cookies
We use cookies to:
- Understand and save users’ preferences for future visits
- Improve website performance and user experience
- Monitor site traffic and interactions
- Process transactions and remember cart contents
- Assist with marketing and advertising efforts
3. Types of Cookies We Use
- Essential Cookies: Required for site functionality (e.g., cart, login)
- Performance Cookies: Help us measure website usage
- Functionality Cookies: Remember preferences and settings
- Marketing Cookies: Deliver relevant ads and track campaign performance
4. Third-Party Cookies
We may allow trusted third parties to place cookies via our Site for:
- Analytics (e.g., Google Analytics)
- Advertising (e.g., Google Ads, Facebook Pixel)
These third parties are bound by their own privacy policies.
5. Managing Cookies
You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
For more information:
6. Changes to This Policy
We may update this Cookies Policy from time to time. We will notify you of any changes by posting the new policy on this page.