Are you constantly switching between WhatsApp, Facebook Messenger, Instagram DMs, and emails, terrified that you’ve missed an important customer message? Our Unified Inbox brings all your conversations into one powerful, easy-to-manage dashboard.
What is a Unified Inbox? A Simple Guide
A Unified Inbox is a single platform that consolidates all your customer communication channels into one screen. Instead of you and your team having to open multiple apps on multiple devices, you can see and reply to every single message – whether it’s from WhatsApp, SMS, Facebook, Instagram DMs, or Email – from one shared, collaborative space. It’s a command centre for all your business conversations.
Why Choose StartupHero for This?
Built for teams, our platform allows you to assign conversations to specific team members, leave private internal notes on a conversation, and see who is responding to what in real-time. It eliminates confusion and ensures every customer gets a fast, professional response, no matter which channel they used to contact you.
Key Features & Benefits
- ✅ Never Miss a Lead Again: Consolidate all communication channels into one place so no message ever gets lost or ignored.
- ✅ Improve Team Collaboration: Assign conversations and collaborate with internal notes to provide seamless customer service.
- ✅ Faster Response Times: Dramatically improve your response speed by managing all conversations from one efficient dashboard.
Client Testimonial
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“The unified inbox is insane. My VA and I can now both see all customer messages in one place. No more ‘did you reply to that WhatsApp?’ questions. It’s so efficient and professional.”
Frequently Asked Questions (FAQs)
Q: Can multiple team members use the inbox at the same time?
A: Yes, it’s designed for team collaboration. Multiple users can be logged in, responding to and assigning conversations simultaneously.
Q: Which channels does it support?
A: It supports two-way conversations across WhatsApp, SMS, Facebook Messenger, Instagram DMs, Google Business Messages, and Email.
Take control of your customer conversations. Unify your inbox and never miss an opportunity again.
Jessica T., Ecommerce Store Owner –
The unified inbox is insane. My VA and I can now both see all customer messages in one place. No more ‘did you reply to that WhatsApp?’ questions. It’s so efficient.